Any info on medicaid portal?

I use Medicaid and I just had difficulty getting my most prescription filled. A message came back telling the pharmacist that my prescribing doctor (my psychiatrist) is not enrolled in a medicaid web portal. Apparently doctors who take medicaid had to sign up for a new medical portal as of February. Called my psychiatrist's office and have had a back and forth with the various office staff for several days, and the bottom line is that my psychiatrist is not going to sign up for this portal based on what the staff have told me. I don't think they know what it is, and I don't know what it is.

I had to pay for my prescription out of pocket which is almost all of my monthly income. Fortunately I can afford to do that for now since I live with my family.

I'm not sure what will happen when I see my psychiatrist in person at my next appt. She tends to do the least possible and charges for all extras. If she has to fill something out, she expects to be paid for it. She charges me $25 just to sign a form that says I've seen her (for my university). She won't talk on the phone between appointments so I have to wait until I can see her, but I don't even know if once I explain this in person if she'll agree to sign up for whatever this medicaid portal is.

Has anyone else heard of this medicaid portal? This is very frustrating.

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Any info on medicaid portal?